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Please enter the details of your question below. We will give you a response within one business day and most non-holiday weekends. For ALL returns we will issue you a Return Material Authorization, RMA number. Items returned without a RMA number will not be accepted and returned to sender. Shipping costs will not be refunded and return shipping will be the responsibility of the returner. All electronic items have been professionally tested and are sold “as is” without warranty or merchantability implied except if found to be “Dead on Arrival, DOA.”